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All • Installation • App • Alerts • System • Problems • Important • Wi-Fi Camera• Wireless Camera
My Wireless camera won’t start-up
Problems with setting up your PoolScout Wireless? Follow these troubleshooting steps
My Wi-Fi camera can’t connect to Wi-Fi
Is your PoolScout Wi-Fi camera offline? If you recently changed your home Wi-Fi network, it might be trying to connect using the old settings. To fix this and reconnect your camera, follow these steps:
Additionally, ensure a strong Wi-Fi signal where the PoolScout camera is installed.
The livestream is lagging and there’s a delay
PoolScout Pro:This typically points to an issue with internet connection. Please check that your PoolScout Camera has an ethernet cable connection directly to your router. Wireless connections are not supported for the PoolScout Pro camera
Poor Wi-Fi signal strength: Ensure a strong Wi-Fi signal where the PoolScout camera is installed.