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All • Installation • App • Alerts • System • Problems • Important • Wi-Fi Camera• Wireless Camera
How do PoolScout alerts work?
In the event of a high-severity event— such as unattended toddler near the pool, PoolScout will activate the alarm unit and will send phone alerts to all the contacts added to your PoolScout app.
Within the app, the Live Stream allows to quickly decide on how to react. When an unsafe scenario is detected, the app displays the most relevant actions you might need to perform as well as your predetermined contacts, so you can reach those people when it matters most.
What is the PoolScout app?
The PoolScout app is the control panel for your PoolScout System.
PoolScout is an artificial intelligence (AI) detection system that is entirely automatic, with no human intervention or monitoring required. If a dangerous situation is identified, the system will automatically raise an alert via the PoolScout App (installed on one or more home account mobile phones) and also through the alarm unit.
PoolScout is the only safety system that can distinguish between toddlers, people and pets in real-time.
What is PoolScout about?
PoolScout’s advanced AI monitors the pool 24/7, detecting and tracking toddlers and people to generate reliable, real-time alerts.
What type of events trigger alerts?
PoolScout provides the following alerts (that activate the Camera Alarm unit):
Unattended Toddler - If a toddler (4 years old or younger) is identified in or around the pool without adult supervision
Person Underwater - If a person inside the pool is submerged for more than 10 seconds
Person Detected (Security Mode) - If Security Mode is active and a person is detected
How does PoolScout respond in an unsafe scenario?
When PoolScout identifies an unsafe scenario, an alert is sent to the users' phone(s) and the PoolScout Alarm unit is also activated.
How does the AI work?
PoolScout is the only pool monitoring system that can distinguish between toddlers, adults and pets in realtime. It automatically recognises unsafe scenarios, allowing for priceless time to react.
I’m getting too many ‘pool in use’ notifications
You can turn off Pool in Use notifications from Settings/Alerts/Notifications preferences
Can I mute alerts?
Yes, you can mute alerts for 15, 30 or 60 minutes. While this mode is on there will be no alerts sent, so please ensure there’s constant adult supervision while alerts are muted.
Does PoolScout replace pool supervision?
No. PoolScout is an added layer of safety and is NOT intended to replace adult supervision at any time.
What is Security mode?
Beyond its key safety features, PoolScout also provides a layer of security around your pool. When Security mode is on, PoolScout alerts if any person (adults included) is detected around the pool area. This mode can be turned on manually, or scheduled to go on/off at specific times.